Question for Brussels: How should a citizen request EU documents? At the end of 2009, Access Info filed access to information requests with the 16 Directorate Generals of the European Union. The aim was to monitor whether or not their internal guidelines on answering information requests were of a good enough standard. The findings of Access Info's research, published in the report "Question for Brussels: How should a citizen request EU documents?" include a serious barrier to access posed by languages: only two of the 16 DGs had an internet page about access to documents in all the official languages of the EU. “If you don’t speak English, you

Donor governments are failing to make available the information needed to prevent corruption in international aid projects and to permit taxpayers to evaluate the effectiveness of aid spending, according to a the report "Not Available! Not Accessible!" launched today by Access Info Europe. The study found that only half (52%) of the basic information which should be published on aid agency is available. The evaluation of the websites of five leading aid agencies from Canada, France, Norway, Spain, and the UK, ranked Norway’s aid agency lowest with just 30% and found that the UK’s Department for International Development provided most